by camilabgomes
New Member

No service

Hi!

I am in Hungary and I couldn't use the internet. I tried everthing that I read on this website, sent a massage (150 - roaming / help)  and tried to call. Nothing! Tomorrow I am going to Prague. Please, I really need a solution. 

1 REPLY 1
Highlighted
by Grand Master
Grand Master

Re: No service

Hi @camilabgomes 

 

Are you a pay monthly contract customer?

 

Log into your on line account and then Menu - Manage Device - make sure you have activated roaming and international calls.
Or
From the MyEE app Current Usage - Controls - activate use phone abroad and make international and premium calls

Thanks




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