by yinkaoje4
Visitor

No proof of purchase for huawei mate 20 preorder

I preordered the huawei mate 20 pro last week through my upgrade. The lady promised to send my proof of purchase to my email, i still havent received it and this will make it difficult to process my claim.

Secondly i am still waiting to find out when my order will be sent out. No communication or information about this.

 

Thanks.

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: No proof of purchase for huawei mate 20 preorder

Hi @yinkaoje4

 

Your proof should be one of the documents detailed in EE offer guide thread.

 

You should also check your junk mail/spam folder.

 

If you still don't have anything, then you need to call CS again.

 

 

Thanks

 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
1 REPLY 1
by Grand Master
Grand Master
Solution

Re: No proof of purchase for huawei mate 20 preorder

Hi @yinkaoje4

 

Your proof should be one of the documents detailed in EE offer guide thread.

 

You should also check your junk mail/spam folder.

 

If you still don't have anything, then you need to call CS again.

 

 

Thanks

 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
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