05-06-2017 02:52 PM
I currently have the Sony ZX and I am having a problem receiving notifications on the lock screen, mainly from WhatsApp & Snapchat. I only see that I have new notifications when I go in and open the apps myself which is therefore using up data (especially snapchat) having to open up the apps and waiting for data to load through and show notifications. Has anybody else experienced this problem? How do I get the notifications to start coming through again? This has been on-going over the last 5-6 weeks...
05-06-2017 03:10 PM
@CB12 This will be a setting on your device that you have changed and this doesn't use more data as that data will be used in the background to push the notifications to the device in the first place.
05-06-2017 03:11 PM
Go in your WhatsApp settings> notifications and turn on popup notification on if you want to see them on lock screen.
05-06-2017 03:58 PM
Thank you, I will give this a try. No idea how it has turned off though/ notifications stopped coming through. They work fine when connected to Wifi, they just don't come through when out and about (off WiFi).
Any idea on snapchat, why I am not receiving notifications for this? Again, they come through fine when connected to WiFi.
05-06-2017 04:03 PM
Please go in to your phone settings > Data usage >and check in there if your data saver on or off if it on turn that off and then check how it work.
05-06-2017 05:04 PM
by SteveS60 a week ago