by KimmieL
New Member

No mobile data service message keeps coming up

Keep getting constant message saying mobile data service turned off but it isn't.  Tried re inserting sim card and no difference.  Have Ssmsung S9 phone so not sure what the problem is..help

1 REPLY 1
by
EE Community Team

Re: No mobile data service message keeps coming up

Hi @KimmieL,

 

Welcome to the community 🙂

 

Are you still able to use the data services on your phone?

 

Have you had any updates from Samsung recently?

 

You can check the settings on the phone by going to - Settings > Connections > Data usage, Tap the Mobile data switch to turn on or off, If prompted, tap Turn Off to confirm.

 

 

Alex 🙂

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