07-01-2018 07:25 PM
Since regerstring with E E and traveling overseas I am no longer able to use my phone . I have paid E E to reconnect but they have failed .. What can t do ..
07-01-2018 08:07 PM
@Keithchurchill It can take up to 24 hours before you get a working signal again.
08-01-2018 09:11 AM - edited 08-01-2018 09:12 AM
Welcome to the community.
Our customer service team will be able to look into this and find out why you're unable to connect.
I recommend logging into your My EE account on your phone's browser (not the app) or a computer.
Once you're logged in, a chat window will pop up when an advisor is available.
If you can't get in contact with chat, please get in touch from an alternative phone.
Let us know how you get on.