13-08-2017 01:59 AM - edited 13-08-2017 02:00 AM
Hi, I recently claimed my free 6 months of Apple Music with no data costs, but after texting back "Yes" and recieving my url to install Apple Music, it seems that Apple Music is not available for my S7, however not a lot of other people have had this problem, is it impossible for me to install Apple Music? Or is there something I'm misssing?
I have updated to the latest version of Android as of today, and I don't know what else to try.
13-08-2017 02:10 AM
If you can't able to install app form play store you can try with Apk file.
You can download apk app from here.
Make sure you enable Unknown sources option in your device device settings.
13-08-2017 09:08 AM
You install software from an unofficial source at your own risk and EE accept no liability for any loss or damage to your phone.
13-08-2017 10:34 AM
Thanks for coming to community 🙂
Have you had an EE Apple Music subscription before?
Have you text MUSIC to 150?
Does your correct phone number display in your phone's settings?
Check that the correct mobile number is showing on your phone:
If this still doesn’t work, we would recommend giving customer services a call, they will check to see that this is set-up correctly.
13-08-2017 06:37 PM
My phone number on my phone is correct, however for some reason it has to zeros before the start of the number (00447 rather than 447)
18-08-2017 03:08 AM
I haven't gotten around to calling them yet, but I don't see how them fixing this error with my number is going to my phone compatible with apple music, are you sure this is sound advice