by Jasonch89 Contributor
Contributor

No WiFi calling option

 Hi all, i have a Galaxy S8, it was originally locked to O2, I had it unlocked when I moved over to ee

 

I've been trying to find the WiFi calling option but I can't find it anywhere, looked in all the places suggested in other posts and have changed APN settings but still nothing

 

Does anyone know why it's not showing up and what I need to do? Been trying to get it for over a month now, it's driving me mad

 

Thanks in advance

Jay

4 REPLIES 4
by Grand Master
Grand Master

Re: No WiFi calling option

Hi @Jasonch89

 

It won't have WiFi calling as it's likely running O2 firmware. You either need to install EE firmware or BTU, but this is at your own risk.

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by Jasonch89 Contributor
Contributor

Re: No WiFi calling option

Thank you mate, how would I go about installing the EE firmware?

 

Thanks

by Grand Master
Grand Master

Re: No WiFi calling option

@Jasonch89

 

Go to samsmobile, download it and follow the instructions. As I said this is at your own risk.

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by Jasonch89 Contributor
Contributor

Re: No WiFi calling option

Thank you, will take a look now

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