by geoboy22P
Visitor

Network settings

Done a up date one Samsung 7 edge and not get no network seyings

3 REPLIES 3
by Grand Master
Grand Master

Re: Network settings

Did you try manually?

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by
EE Community Support Team

Re: Network settings

Hi @geoboy22P,

 

Welcome to the EE Community.

 

Please can you give us a bit more information about your query?

 

Was the phone working on EE before the update?

 

What issues are you facing now?

 

Thanks

 

James

by Expert Contributor
Expert Contributor

Re: Network settings

Hi,

 

Is this the recent firmware update? If so, when it finishes a box pops up asking you to confirm with network you're connected to.  (EE, Virgin, BT etc). If you accidentally press cancel or the wrong one then you'll have no or the wrong  network settings.

 

Never fear, got to Settings, Connection, Mobile Networks, Access Point Names and then tap the three dots in the top right corner. Finally tap Reset to Default. 

 

You can then select EE and your network settings wilk be reset.

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