by kanehobday
Visitor

Need proof of purchase for Samsung cashback

So on the Samsung qualifying documents page the EE delivery note WAS there but has since been removed since I submitted my claim, which has now been rejected. Where else can I get proof of purchase as I ordered online this is the only "receipt" you get. 

 

Completey unacceptable behaviour from Samsung! 

2 REPLIES 2
by Ace Contributor
Ace Contributor

Re: Need proof of purchase for Samsung cashback

Hi @kanehobday

 

Welcome to the EE Community,

 

Customer services will be to assist with a proof of purchase request.

 

by
EE Community Support Team

Re: Need proof of purchase for Samsung cashback

Hi @kanehobday

 

Welcome to the community, sorry to hear your claim has failed.

 

As @David_C said, our customer service team will be able to request a proof of purchase for you.

 

Please let us know how you get on.


Chris

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