by meo2998 Investigator
Investigator

My samsung galaxy A3 won't charge or turn on. How do I fix this?

My samsung galaxy A3 won't charge or turn on. How do I fix this?

7 REPLIES 7
by Ace Contributor
Ace Contributor

Re: My samsung galaxy A3 won't charge or turn on. How do I fix this?

HI, @meo2998

Try to charge with other charger if you can might your charger faulty. 

Thanks 

by meo2998 Investigator
Investigator

Re: My samsung galaxy A3 won't charge or turn on. How do I fix this?

Thank you but I've already tried another charger x

Highlighted
by
EE Community Support Team

Re: My samsung galaxy A3 won't charge or turn on. How do I fix this?

Hi @meo2998,

 

Welcome to the EE Community.

 

Can you see anything inside the charging port that shouldn't be there?

 

Thanks

 

James

by meo2998 Investigator
Investigator

Re: My samsung galaxy A3 won't charge or turn on. How do I fix this?

Hi

no there is nothing in the charging port

by
EE Community Support Team

Re: My samsung galaxy A3 won't charge or turn on. How do I fix this?

Hi @meo2998,

 

It sounds like the phone may need to be repaired.

 

Please take a look at the device repair help article for more information.

 

Hope this helps.

 

James

by meo2998 Investigator
Investigator

Re: My samsung galaxy A3 won't charge or turn on. How do I fix this?

Thank you for the help I'll take it to the local EE shop tomorrow 

by
EE Community Support Team

Re: My samsung galaxy A3 won't charge or turn on. How do I fix this?

No problem @meo2998 Smiley Happy

 

James

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