by Pheobe1
Explorer

My samsung A20E doesn't answer incoming calls

When a incoming call rings my phone and the screen shows the green answer icon when pressed there is no response phone just keeps ringing I am new to android 

3 REPLIES 3
by
EE Community Support Team

Re: My samsung A20E doesn't answer incoming calls

Hi @Pheobe1,

 

Welcome to the EE Community. 🙂

 

To accept a call, you need to touch the icon and drag it to the right of the screen.

 

Hope this helps.

 

James

by Pheobe1
Explorer

Re: My samsung A20E doesn't answer incoming calls

Thank you I worked it out just after I posted   Thank you for advice 

Just feel like a muppet now.

Pheobe

 

 

 

 

by
EE Community Support Team

Re: My samsung A20E doesn't answer incoming calls

No problem @Pheobe1 🙂

 

Don't hesitate to let us know if you need help with anything else.

 

James

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