by Chelsy Contributor
Contributor

My phone keeps connecting then unconnecting to my ee booster box

My Samsung galaxy s8 keeps connecting then unconnecting to my ee booster box but my partners is fine. 

5 REPLIES 5
by Chelsy Contributor
Contributor

Re: My phone keeps connecting then unconnecting to my ee booster box

And how do i do that??



Sent from my Samsung Galaxy smartphone.
by Grand Master
Grand Master

Re: My phone keeps connecting then unconnecting to my ee booster box

Hi, 

 

Have you activated VOWIFI on the S8? If so try disabling it as it's not needed with a signal box and maybe causing a conflict.

 

Thanks

 

 




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by Chelsy Contributor
Contributor

Re: My phone keeps connecting then unconnecting to my ee booster box

Welli did as i had no choice as i need to make phone calls during the day but have since deactivated it but still got nothing the only way i can het a signal at the mo is to have my settings on 2g or 3g. If i connect it to 4g i loose all signal.

by Chelsy Contributor
Contributor

Re: My phone keeps connecting then unconnecting to my ee booster box

Yea i did as i had no choice but i have since deactivated it but still got nothing the only way to get a signal at the mo is to have my settings on 2g or 3g as soon as i connect 4g i loose all signal 

by
EE Community Support Team

Re: My phone keeps connecting then unconnecting to my ee booster box

Hello there @Chelsy

 

Thanks for coming to the community.

 

Does this happen in all areas?

 

Are you able to try your SIM card in another phone, to see if this happens?

 

Speak soon, Leanne.

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