by ajcbench Investigator
Investigator

My Samsung S7 is sending text messages twice! Why?

I only found out when my wife became so frustrated that all my messages were coming through twice. I then found out it's happening all the time. Help!!

1 SOLUTION

Accepted Solutions
by
EE Employee
Solution

Re: My Samsung S7 is sending text messages twice! Why?

Hi @ajcbench and welcome to the community.

 

Please try one more thing if the suggestion by @chistery does not work.

 

On your phone and your wife's phone delete the conversation chain between you both.

 

Do then test messaging and let me know how you get on.

 

Many thanks,

 

Lee

7 REPLIES 7
by Ace Contributor
Ace Contributor

Re: My Samsung S7 is sending text messages twice! Why?

Are you running any type of anti virus or scanning app on the phone?

 

Does MyEE usage show one or two texts being sent - So is it one text which is received twice or two texts with the same contents, if that makes sense? It would show if it's your phone duplicating a text or of there's a problem elsewhere.

by ajcbench Investigator
Investigator

Re: My Samsung S7 is sending text messages twice! Why?

I think It's 360 Security I have installed.

by Ace Contributor
Ace Contributor

Re: My Samsung S7 is sending text messages twice! Why?

@ajcbench Can you disable it and see if it still happens?

by
EE Employee
Solution

Re: My Samsung S7 is sending text messages twice! Why?

Hi @ajcbench and welcome to the community.

 

Please try one more thing if the suggestion by @chistery does not work.

 

On your phone and your wife's phone delete the conversation chain between you both.

 

Do then test messaging and let me know how you get on.

 

Many thanks,

 

Lee

by ajcbench Investigator
Investigator

Re: My Samsung S7 is sending text messages twice! Why?

Thanks for your help. Problem sorted  😉

by ajcbench Investigator
Investigator

Re: My Samsung S7 is sending text messages twice! Why?

Was happening with my brother, as well, deleted both conversations and re-started phone. Seems to be sorted. Thank you for your help  😉

by
EE Employee

Re: My Samsung S7 is sending text messages twice! Why?

Hi @ajcbench

 

Thats brilliant 🙂

 

Glad you are now sorted.

 

Cheers

 

Lee

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