by Aimee-bethany
New Member

My Alcatel One touch pop7s isnt updating to kitkat 4.4

I got a Alcatel One to ugh Pop 7s and i didn't know it was meant to go to KitKat 4.4 until i updated on of my apps and it became incompatible with my device so i looked just to see is it was meant to update to KitKat 4.4 and it says it should, i thought it might have been a mistake so i asked my friend (who brought the same tablet but from the Alcatel themselves) and she has the update, i tried to update from 4.3 but it keeps telling me its up to date which it clearly isn't.

1 REPLY 1
by
EE Community Support Team

Re: My Alcatel One touch pop7s isnt updating to kitkat 4.4

Hi @Aimee-bethany,

 

Welcome to the EE Community.

 

The latest Android update available for the EE version of this tablet is 4.3.

 

If any new updates become available, you will receive a notification on your tablet.

 

Thanks

 

James

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