13-11-2017 07:37 AM
This message can also appear if something conductive has bridged the contacts inside the socket. So it may be a good idea to gently clean the socket using a fine tip, dry and clean paint brush.
There is another possibility, are you taking part in the S8 Oreo beta programme? If so, turn off your S8 and leave alone for a few minutes. Plug in the charger. When charging starts leave for a minute or two then turn on.
13-11-2017 02:51 PM