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by Cobnorg Investigator
Investigator

Missing Galaxy Pods

I upgraded to my New S10+ With Wireless charger and Galaxy Pods. Both the phone and wireless charger arrived today however the delivery didn't have the galaxy pods? Any one else ordered this bundle and had them delivered separately? 

1 SOLUTION

Accepted Solutions
by Brilliant Contributor
Brilliant Contributor
Solution

Re: Missing Galaxy Pods

Yes I see that on the website too and that what the other guy chose. He ended up being credited £139 so he could order for himself.

 

I would give EE a quick call as the buds were a free gift from Samsung not EE.


BrendonH (Android Expert) Samsung Galaxy S10+ (Pie 9.0)
If I have helped please click the THUMB/SOLUTION buttons below
7 REPLIES 7
by Brilliant Contributor
Brilliant Contributor

Re: Missing Galaxy Pods

I dont know what EE are playing at still advertising this as the buds were a pre order promo and must have been preorder by 7th March.

 

I would call EE up. The last guy on here did this and they apologized and credited him £139 so he can order the buds himself.

 

The upside on this is you can choose your own color.

 

I would've preferred black but the promo was for white only.


BrendonH (Android Expert) Samsung Galaxy S10+ (Pie 9.0)
If I have helped please click the THUMB/SOLUTION buttons below
by Cobnorg Investigator
Investigator

Re: Missing Galaxy Pods

Are you sure that is also the case for me?

 

This is the bundle I got:

 

L0eZUIU.jpg

by Grand Master
Grand Master

Re: Missing Galaxy Pods

@BrendonH   You can now select the pods with the device. 

by Cobnorg Investigator
Investigator

Re: Missing Galaxy Pods

@Chris_B Do you know if the pods turn up after the device?

by Brilliant Contributor
Brilliant Contributor
Solution

Re: Missing Galaxy Pods

Yes I see that on the website too and that what the other guy chose. He ended up being credited £139 so he could order for himself.

 

I would give EE a quick call as the buds were a free gift from Samsung not EE.


BrendonH (Android Expert) Samsung Galaxy S10+ (Pie 9.0)
If I have helped please click the THUMB/SOLUTION buttons below
by Cobnorg Investigator
Investigator

Re: Missing Galaxy Pods

@BrendonH Sure think I'll give them a call, what number would be the best to get through on?

by Brilliant Contributor
Brilliant Contributor

Re: Missing Galaxy Pods

150 from your mobile


BrendonH (Android Expert) Samsung Galaxy S10+ (Pie 9.0)
If I have helped please click the THUMB/SOLUTION buttons below

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