by Iza Investigator
Investigator

Micro SD card not appearing on phone

I have a micro SD card, and have had it for a while, but when I insert it into my phone, nothing happens. No notification or any sign it is in the phone, it doesn't have the option to format or mount the card in storage settings either. I have tried to format it eith my PC but it register there either. Can I get this fixed myself or shall I go to an EE store? 

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: Micro SD card not appearing on phone

Hi @Iza

 

Can you try another SD card as it sounds like the one you have tried is dead. 

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
6 REPLIES 6
by Grand Master
Grand Master
Solution

Re: Micro SD card not appearing on phone

Hi @Iza

 

Can you try another SD card as it sounds like the one you have tried is dead. 

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by
EE Community Support Team

Re: Micro SD card not appearing on phone

Hi @Iza

 

I recommend following @Northerner's advice.

 

That way we will know whether it is a problem with the Micro SD card or with the phone reading it.

 

Look forward to hearing from you.

 

Chris

by Iza Investigator
Investigator

Re: Micro SD card not appearing on phone

Ok, thank you. Will I be able to get one at an EE store as I was planning to go to one or shall I order one off a site?

by
EE Community Support Team

Re: Micro SD card not appearing on phone

it's difficult to say what stock the EE store would have. If you're passing, pop in and they'll do their best to help you, @Iza.

 

You can see our current online range on our accessory shop.

 

Chris

by Grand Master
Grand Master

Re: Micro SD card not appearing on phone

@Iza

 

Get one from Amazon as they will be better value. 

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by Brilliant Contributor
Brilliant Contributor

Re: Micro SD card not appearing on phone

@Iza, or get one from EBay, also good value, never had a problem when buying them from there.

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