by Lucastuck99
New Member

Mic, speaker and wifi not working on pixel after 6 months

I've had my pixel about 6 months and when I got the contract out I was told I couldn't have insurance so *should* be covered by my bank. My microphone and speakers aren't working and I can't play music or videos. I don't know how I can get these fixed, any help?

3 REPLIES 3
by Grand Master
Grand Master

Re: Mic, speaker and wifi not working on pixel after 6 months

@Lucastuck99    Who said you couldn’t have insurance  ?   And who said you should be covered by your bank  ?  

 

 

 Also if you contact Google you will find your device is still under warranty and they’ll be happy to sort your issues for you.   USE THIS

by
EE Employee

Re: Mic, speaker and wifi not working on pixel after 6 months

Hi @Lucastuck99 and welcome to the community.

 

If the device was purchased direct from EE please do see our repair guide as this may help.

 

Many thanks,

 

Lee

by uvarvu Established Contributor
Established Contributor

Re: Mic, speaker and wifi not working on pixel after 6 months

Go straight to Google.  Start a support chat direct from your phone - that's one of the many advantages of having a Pixel over other phones.  You'll find support under settings.

 

You will get an RMA to return your phone (just the phone) and a brand new one will be sent out to you, complete with cables and chargers.   So you'll end up with 4 cables and 2 chargers as well as the phone.

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