31-08-2017 05:27 PM
I've had my pixel about 6 months and when I got the contract out I was told I couldn't have insurance so *should* be covered by my bank. My microphone and speakers aren't working and I can't play music or videos. I don't know how I can get these fixed, any help?
31-08-2017 06:01 PM - edited 31-08-2017 06:03 PM
@Lucastuck99 Who said you couldn’t have insurance ? And who said you should be covered by your bank ?
Also if you contact Google you will find your device is still under warranty and they’ll be happy to sort your issues for you. USE THIS
31-08-2017 06:40 PM
03-09-2017 07:14 AM
Go straight to Google. Start a support chat direct from your phone - that's one of the many advantages of having a Pixel over other phones. You'll find support under settings.
You will get an RMA to return your phone (just the phone) and a brand new one will be sent out to you, complete with cables and chargers. So you'll end up with 4 cables and 2 chargers as well as the phone.