Highlighted
by DrGisby Investigator
Investigator

Met by an Error page at every attempt to log in to my a/c: Anyone else?

For the past three days I've been unable to access my EE Account; being met by an Error page every time I try to log in. Is anyone else having this experience?

1 SOLUTION

Accepted Solutions
by
EE Employee
Solution

Re: Met by an Error page at every attempt to log in to my a/c: Anyone else?

Hi @DrGisby

 

Please try an alternative web browser to see if that helps.

 

Let us know how you get on.

 

Many thanks,

 

Lee

7 REPLIES
by Ace Contributor
Ace Contributor

Re: Met by an Error page at every attempt to log in to my a/c: Anyone else?

Hi,

 

I just tried it, and I had no issues to login.

 

Please give the tech support a call on 150. They should be able to fix this for you. 

 

W

by
EE Employee

Re: Met by an Error page at every attempt to log in to my a/c: Anyone else?

Hi and welcome to the community @DrGisby

 

Are you experiencing issues with a web browser or via MyEE app?

 

Many thanks,

 

Lee

by DrGisby Investigator
Investigator

Re: Met by an Error page at every attempt to log in to my a/c: Anyone else?

Hi Lee ~ I'm using a web-browser (trying to log in via my lap top).

by DrGisby Investigator
Investigator

Re: Met by an Error page at every attempt to log in to my a/c: Anyone else?

Thanks Winston. Do they have a number I can use from landline?

by
EE Employee
Solution

Re: Met by an Error page at every attempt to log in to my a/c: Anyone else?

Hi @DrGisby

 

Please try an alternative web browser to see if that helps.

 

Let us know how you get on.

 

Many thanks,

 

Lee

by DrGisby Investigator
Investigator

Re: Met by an Error page at every attempt to log in to my a/c: Anyone else?

Hi Lee ~ Your advice worked: A sincere Thank you! for your assistance ~ Dr W

by
EE Employee

Re: Met by an Error page at every attempt to log in to my a/c: Anyone else?

Brilliant @DrGisby

 

I'm glad you are now sorted Smiley Happy

 

Many thanks,

 

Lee

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