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by mislander99
Explorer

Message "no internet access"but same location where I had it previously

Have had no problem using my mobile ee data in Portugal for 2 months,Still in same place where I used it yesterday but message"no internet access,"though full signal showing on my MiFi and have plenty of data left?????

3 REPLIES
by
EE Community Support Team

Re: Message "no internet access"but same location where I had it previously

Hi and welcome to the community @mislander99

 

This does sound very unusual, please could I get you to pop the device off and back on.

 

Does this help?

 

Many thanks,

 

Lee

by mislander99
Explorer

Re: Message "no internet access"but same location where I had it previ

Many thanks for your reply ! Tried on and off but unfortunately no joy. ! However back to normal today......do not know what caused it but pleased to be able to have uk radio all day long today.

Best regards Lee,

Hazel
by
EE Community Support Team

Re: Message "no internet access"but same location where I had it previ

No problems @mislander99

 

I'm glad you are now sorted Smiley Happy

 

Many thanks,

 

Lee

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