06-07-2019 05:15 PM
Try downloading via WiFi.
Any updates will need to be checked by EE so it maybe available for SIM free devices, but not carrier supplied devices. Once available your device will tell you it's ready to download.
07-07-2019 07:30 PM
Just had the email from EE hoping that I had my query answered, I'm very grateful for the help from community members but it seems it's an EE problem.
According to XDA forums there's a lot of EE members waiting so come on EE.
04-08-2019 08:28 AM
It's August why haven't EE released this update yet? Everyone else has had it for ages and you can't pass the buck and say as soon as its available for your device because its been available for ages now.
04-08-2019 08:53 AM
@smoothasf As soon a Huawei make the version that EE are happy with you’ll get it.
20-08-2019 06:41 PM
It worries me that its now almost towards end of August and Mate 20 Pro still has no security updates since April 2019 let alone the emui 9.1 interface.
A family Samsung s10 5g has just received the august security update and this is a much less widely available phone.