by Jezjukes Investigator
Investigator

Losing volume on xperia x 32,any ideas or engineer code.?

Hi, 

I've had the xperia x 32 for about 5 months, and it's been fine, until recently, when I started losing volume on all functions. 

Any ideas, or can someone please tell me the correct engineer code? I think it might always have been a bit too quiet but it's definitely getting worse. 

Many thanks 

Jez 👍🏻 

18 REPLIES 18
by Grand Master
Grand Master

Re: Losing volume on xperia x 32,any ideas or engineer code.?

Hi, 

 

Does the volume turn itself down automatically or are you posting about the default volume level? 

 

What engineer code do you want? 

 

Thanks 

 

 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by Ace Contributor
Ace Contributor

Re: Losing volume on xperia x 32,any ideas or engineer code.?

HI, 

@Jezjukes

Where your volume drop is that during call or music? 

Please can you explain bet more. 

Many Thanks 

 

by Jezjukes Investigator
Investigator

Re: Losing volume on xperia x 32,any ideas or engineer code.?

Hi,
I know virtually nothing, about the ins and outs of technology.
But I have my volume settings on full, and it is very quiet.
I thought that it was quiet to start with (my brother has the same phone,
and is much louder), and I can't be sure, I could be imagining it, but I
think it's getting quieter.
I was after the engineer code to access the default settings, as you said.
If that is the best option.... You tell me...
Thanks for your time and help 👍🏻😀
by Jezjukes Investigator
Investigator

Re: Losing volume on xperia x 32,any ideas or engineer code.?

Hi,
I'm sure it was quiet throughout to start with. As my brother has the same
phone, and his is much louder.
I can't be sure, but I think it may have gotten quieter still.
Basically I think it's set too low.
Cheers Jez 👍🏻
by Grand Master
Grand Master

Re: Losing volume on xperia x 32,any ideas or engineer code.?

@Jezjukes

 

If you press and hold on the volume icon it takes you into the sound profile, from there you can click on volume and change your settings for different functions. Check there first. 

 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by Jezjukes Investigator
Investigator

Re: Losing volume on xperia x 32,any ideas or engineer code.?

Ta,
I know I said that I wasn't very technically minded, but I'm not a complete
caveman.
I have tried all available to me, within the options, but sadly without any
result.
Thank you for your advice though.
Cheers Jez 👍🏻
by
EE Employee

Re: Losing volume on xperia x 32,any ideas or engineer code.?

Hi @Jezjukes and welcome to the community.

 

Hopefully one of the below codes can help 🙂

 

 

*#*#4636#*#*  Service menu (Service Info, Service Settings, Service Tests, Customization Settings)

 

*#*#7378423#*#* Testing menu (Phone Information, Battery Information, Usage Statistics, Wi-Fi Information)

 

Let me know how you get on.

 

Many thanks,

 

Lee

by Jezjukes Investigator
Investigator

Re: Losing volume on xperia x 32,any ideas or engineer code.?

Hi Lee,

Thanks for the codes.

Unfortunately, they don't allow me to adjust the volume settings.

Cheers anyway Jez 👍🏻,
by
EE Employee

Re: Losing volume on xperia x 32,any ideas or engineer code.?

No problems @Jezjukes

 

Have you tried factory resetting to see if that helps?

 

Many thanks,

 

Lee

by Jezjukes Investigator
Investigator

Re: Losing volume on xperia x 32,any ideas or engineer code.?

I was leaving that until all else has failed.

But it doesn't look far away now.

Cheers Jez 👍🏻
by
EE Employee

Re: Losing volume on xperia x 32,any ideas or engineer code.?

Let us know how you get on @Jezjukes

 

Many thanks,

 

Lee

by Jezjukes Investigator
Investigator

Re: Losing volume on xperia x 32,any ideas or engineer code.?

Will do.....

Cheers mate 👍
by Jezjukes Investigator
Investigator

Xperia x volume code

Hello, 

My xperia x has always had low volume throughout. 

 

But it was usable, the volume seems to have decreased further. 

 

I asked for help on here, but although the replies tried to be helpful, I was unable to remedy the problem. 

 

The help I was given, were 2 codes, unfortunately neither allowed me to alter the main settings. 

 

Does anyone else know of any codes, capable of letting me increase the volume. 

 

Thank you for your time. 

 

Cheers Jez 👍🏻 

by Grand Master
Grand Master

Re: Xperia x volume code

Further to your last thread here: https://community.ee.co.uk/t5/Android/Losing-volume-on-xperia-x-32-any-ideas-or-engineer-code/m-p/58...

 

You should post this on the Sony mobile forums as they will likely be able to offer more help. 

 

Or look in the apps store for an app which might help. 

 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by
EE Community Support Team

Re: Xperia x volume code

Hi @Jezjukes,

 

Did you try the factory reset?

 

Thanks

 

James

by Jezjukes Investigator
Investigator

Re: Xperia x volume code

Hi,


Just making sure everything is backed up, then I think I'm going to press
the button.

Let you know know what happens...


Cheers Jez 👍🏻.
by Jezjukes Investigator
Investigator

Re: Xperia x volume code

Cheers mate,


Think I'll try Sony forum then, before factory reset.


Cheers Jez 👍🏻.
by
EE Employee

Re: Xperia x volume code

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.