21-06-2018 03:58 PM
I contacated EE chat who asked if my phone had been jail broken which apparently allows you to download apps at no cost. This access had happened overnight according to Lookout. EE chat referred me to Sony who couldn't do anything although advised that my warranty could be broken. has anyone else experienced this or know how/where to get it sorted?
21-06-2018 04:09 PM
Where did you buy your handset.
It also depends on the apps you have installed as it maybe a false positive.
21-06-2018 04:17 PM
I bought it in EE Braehead Glasgow, don't have many apps on it as I'm a basic user.
21-06-2018 04:39 PM
21-06-2018 04:57 PM
21-06-2018 05:10 PM
21-06-2018 05:12 PM
Many thanks to Lee and all for your help, it's very much appreciated 🙂