by Profile closed
Not applicable

Login

 Hi,

I'm having a problem loging out of the log-in to my account page. Once I login, the page won't let me log out. It could be sticking I guess. The Community login page works fine with no

problem there.

I'm using a PAYG phone.

Can anybody help please! ☺

1 SOLUTION

Accepted Solutions
by Profile closed
Not applicable
Solution

Re: Login

Hi, tom222, I did what you suggested with no luck but then removed the
sim-card while my mobile was switch on and the problem corrected itself!
Whoopeee thanks Tom ☺
13 REPLIES 13
by Profile closed
Not applicable

Re: Login

Hello @Profile closed sorry to hear you are having problems logging out of MYEE. Try clearing the cookies/history of your browser then closing it, EE-opening it and trying again. 🙂 
by Profile closed
Not applicable

Re: Login

Thank you for your reply Tom222 will do as you suggested and see if that
works. ☺
by Profile closed
Not applicable

Re: Login

Thank you Tom222 i'll do as you suggested and see if that works out ok ☺

by Profile closed
Not applicable

Re: Login

You are welcome @Profile closed hopefully this is working again for you soon. Come back to the community anytime if there is anything else you would like to know. 🙂 
by Profile closed
Not applicable
Solution

Re: Login

Hi, tom222, I did what you suggested with no luck but then removed the
sim-card while my mobile was switch on and the problem corrected itself!
Whoopeee thanks Tom ☺
by Profile closed
Not applicable

Re: Login

Hello @Profile closed glad to hear it is now fixed for you, thank you for letting us know how you resolved it. 🙂 
by Profile closed
Not applicable

Re: Login

You're welcome Tom222, maybe others with a similar problem would be better
removing the sim-card and re-inserting it to cure a sticky problem with
login issues.
by
EE Community Support Team

Re: Login

Thanks surprise.png

 

Good afternoon @Profile closed

 

This is a great suggestion! Thanks for sharing your thoughts, here in the EE Community.

Because I loved the support you gave today, I’m going to private message you with an evoucher code for EE accessories store to spend as you wish.

Keep up the great work – it’s people like you who make this community a great place to be!

 

Thanks, Leanne!

by Profile closed
Not applicable

Re: Login

Hi. Leanne, nice to meet you!
Thank you for also reply to me over a small sticky problem☺ I will always
pass on any problem fixes I learn with pleasure.

Kind regards Robbie
by
EE Community Support Team

Re: Login

Hi @Profile closed.

 

Lovely to meet you too 🙂

 

That is great 🙂 Hope to see you around in the future!

by Profile closed
Not applicable

Re: Login

 Hi, again Leanne the gift was very welcome and appreciated. Thank you ☺

by
EE Community Support Team

Re: Login

Hi @Profile closed.

 

No problem at all was my pleasure 🙂

 

Enjoy the £20.00 🙂

by Profile closed
Not applicable

Re: Login

 I will Leanne ☺

No need to reply!

TTFN ☺

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