10-01-2017 01:18 PM
I did the latest update on my Samsung Galaxy S7, since this update my Battery is draining rapidly! It was on 100% when i left for work at 8am, i havent touched the phone as i've been working, now its lunch time my phone battery is on 45%! Its happened alot since the update!
I have had a new icon appear in the top right hand of my screen since doing the update, it looks abit like - 'VO)) LTE' (with the LTE underneath), I understand that this is 4G calling/HD calling, could this be the problem for my battery draining? Can i undo the update?
Its driving me mad - seeing the icon there aswell as it majorly draining my battery. I have deleted all my apps and its had no effect so it wasnt any of the apps. The only problem i can think of is that its to do with the update and the 'VO)) LTE' icon?!
I've searched online and searched through my phones settings and i have no option to turn the 'VO)) LTE' off.
Any help would be appreciated!
10-01-2017 03:19 PM
@natalieeeee31 The icon on your device is not causing the battery drain.
Your device has been updated but your device is also doing updates in the background to itself. It might take a few hours to sort itself out, you need to give it time.
10-01-2017 03:52 PM
I have the same experience with VoLTE over the last month or so I've been using it.
Disabling it by disabling 4G (the only crude method currently I know of of switching it off. There doesn't seem to be a switch in Phone/Settings) or if I can stay connected via WiFi calling most of the day sometimes my battery life is much extended (especially WiFi calling)
I guess it's down to whether the pros of VoLTE (seamless handoff between WiFi calling and VoLTE and use of any 800Mhz masts for calling) outway the cons for you.
10-01-2017 03:57 PM
I did the update for this last Saturday 31st Jan - its been like it ever since. So something within the update - the only thing i can see that happened during the update is the VO)) LTE update so its got to be that.
Surely it still wouldnt be updating now after 10ish days???
10-01-2017 04:00 PM
Thanks Woodmj - im glad its not just me!!
Having WIFI calling or VO)) LTE makes no odds to me as i only really use 'Whats app' 'facebook' and general texting. I rarely call people and i use a telephone all day whilst im at work - so the thought of speaking to someone on the telephone outside of work isnt great! I prefer to text or use other forms of instant messages!
10-01-2017 05:50 PM
Hi @Profile closed and @natalieeeee31
Please try and delete your device cache as that may help clear any left over upgrade files that could be causing an issue.
You can do that by following the below.
Let me know how you get on.
22-12-2017 03:46 PM
Hi Lee I've just tried this on my Samsung galaxy a3 2016 as this sign came up on my phone today but it's not got rid of it is there anything else I could try?
23-12-2017 09:04 AM
Volte doesn't cause your battery to drain. It just means your 4G is being used for calls. If you turned Volte of then the handset needs to switch to 3G or 2G to make calls which uses more battery.
There something else that causes battery drain. In the case of the A3, this was the last update which prevents the battery from fully charging. (It looks like it has but it hasn't). I believe there is a new update that solves this.
by SteveS60 a week ago