by iosman123 Investigator

LG G5 charging failure?.



I've had a LG G5 since October; all has been fine with it until today when it has stopped being chargeable (using a variety of cables and chargers) - all that happens is that the phone gets hot. Have restarted it a few times, turned off all connections etc - nothing helps. The phone has not been dropped, been washed, or in other way mistreated. Its now down to 2 % battery and is not going to much good for long.


I'll be going to the EE shop soon to raise the issue but worth letting others know of it in the meantime. As far as google etc tells me this is not a known issue.




by Grand Master
Grand Master

Re: LG G5 charging failure?.

Hi @iosman123 


That device still has a removable battery. Buy another battery from Amazon to see if that fixes your problem.



To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
EE Community Support Team

Re: LG G5 charging failure?.

Hi @iosman123


Welcome to the community. 


It may be worth speaking to our Tech Gurus. They'll be able to run through some troubleshooting with you and hopefully get to the bottom of the problem.





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