by Danielpeake
Explorer

Just got the Google pixel 3a two days ago and it's always restarting/turning off

I have the pixel 3a and it keeps turning off or restarting and I have to hold power button for 10 secs to restart to turn back on had phone 2 days 

3 REPLIES 3
by
EE Community Support Team

Re: Just got the Google pixel 3a two days ago and it's always restarting/turning

Good Morning @Danielpeake

 

Welcome to the EE Community. 

 

Have you had the chance to report this to our technical team?

 

Thanks, 

 

Katie 🙂

 

by Danielpeake
Explorer

Re: Just got the Google pixel 3a two days ago and it's always restarting/turning

Hi yes they told me to hold.power button and volume for ten secs which I'd already tried I've also noticed it only happens when the phone gets locked not when I'm actively using it 

by
EE Community Support Team

Re: Just got the Google pixel 3a two days ago and it's always restarting/turning

Thanks for confirming this @Danielpeake

 

I have sent you a private message for further information. 

 

Katie 🙂

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