by dizzired
Visitor

J3 touchscreen not working due to rainfall. How can I fix it please

 
2 REPLIES 2
by Grand Master
Grand Master

Re: J3 touchscreen not working due to rainfall. How can I fix it please

Hi, 

 

You will need to send it off for repair via your Samsung warranty (if it's sill valid) or via EE repair service in store. They will then quote for repair if it's repairable.

 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

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by
EE Community Support Team

Re: J3 touchscreen not working due to rainfall. How can I fix it please

Hi @dizzired

 

Thanks for coming to see us in community 🙂

 

I'm sorry to hear about your phone.

 

Please follow the advice given by @Northerner and hopefully you can start using your phone again soon.

 

Cheers

 

Richard

 

🙂

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