11-07-2018 03:00 PM
I submitted a request for unlocking my Huawei P9 on 10th June. I received an email and two text message since then, apart from the first email being the confirmation of my request, both text message informed me there are delays. I called 150 last week and was told the unlocking team was still waiting for manufacturer to send the code. I am still waiting for the code now and another week passed...
Very frustrating as my contract expired last month and I have ported my number to other provider. I have to now use a 4 years old phone. I am wondering anyone has experienced longer time for unlocking than mine?
11-07-2018 03:04 PM
You will need to call CS again as there is no account access on these forums.