by Aaron_Troughton
New Member

Issues downloading content in social apps

I am having trouble when downloading updates and content (images, new posts/tweets etc) within social media apps like WhatsApp, Facebook and instagram. Stuff just won't download or show when clicking on images etc.  Have reinstalled all apps, no data restrictions are enabled. Only seems to happen when not connected to WiFi and using mobile data. Web and other data feeds like emails seem to be ok.

by Grand Master
Grand Master

Re: Issues downloading content in social apps

@Aaron_Troughton  log into your online EE account and turn content lock onto strict then restart the device now turn content lock off and you should be okay. 

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.