17-09-2017 10:21 AM
My new phone crashed after it's 2nd charge. Black screen with only red light top left corner, can't turn on. Had to do soft reset (volume down and on switch together) after speaking to EE
Has this happened to anyone else. I reckon it's faulty handset, ee say overcharged??
17-09-2017 11:19 AM
It's only possible to overcharge if the handset is faulty. The battery/phone tech stop it so when it hits 100% it stops charging.
If it keeps doing it then get back in touch.