by Jas18
Visitor

In app purchases

Since i changed numbers i cant make in app purchases like i used to Why?

3 REPLIES 3
by Grand Master
Grand Master

Re: In app purchases

@Jas18  You’ll need to call customer to set this up again.  

by
EE Community Support Team

Re: In app purchases

Hi @Jas18.

 

Welcome to the community 🙂

 

As @Chris_B has mentioned, our customer service team will be best placed to find out why you're getting this issue as they will be able to access your account.

 

Let us know how you get on.

 

Jon

by eleiyas Established Contributor
Established Contributor

Re: In app purchases

@Jas18

if you have two-factor authentication set up, it will ask for verification of purchase via sms, which is likely being sent to your old number.

 

you will need to change your numbers within your google account.

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.