by Calderm
Explorer

Im told my Samsung A3 phone is "nearly full". I have downloaded Kies but no succ

 
4 REPLIES 4
by
EE Employee

Re: Im told my Samsung A3 phone is "nearly full". I have downloaded Ki

Hi and welcome to the community @Calderm

 

So I can try and help, may I know when this error appears.

 

Many thanks,

 

Lee

by Calderm
Explorer

Re: Im told my Samsung A3 phone is "nearly full". I have downloaded Ki

Lee - tyanks for reply.

When I "boot up"my phone the message appears immediately on my screen - to
saty that the phone is "nearly full" It adds thst I should delete messages
etc which I have done but no change to the initial message.

Could I for example transfer all my Samsung A3 pics to my lap top? I have
Mac pro but run windows.

This is my first ever question so I feel very appreciative of any answer.

David
by
EE Employee

Re: Im told my Samsung A3 phone is "nearly full". I have downloaded Ki

Hi @Calderm

 

I would advise backing up your device via the Samsung Kies software.

 

Then delete the items you do not require.

 

Many thanks,

 

Lee

by Skilled Contributor
Skilled Contributor

Re: Im told my Samsung A3 phone is "nearly full". I have downloaded Ki

I can't recall the specifics of Kies vs Smart Switch, but phone backups are seamless for both our A3s using Smart Switch.

 

You'll probably also find that message storage isn't taking up too much space in the grand scheme of things, but photos and videos could well be. Try playing around in the "My Files" section of the menu to see how much space is being taken up.

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