27-08-2018 06:46 AM
I am going on holiday close to my contract monthly renewal date, so I might need to buy additional data. If I do, and don’t use it all, will the unused carry over to next month ?
27-08-2018 07:58 AM
Unfortunately, data rollover is not available for contract plans.
Though I do remember it used to be prorated, for example, if you purchase the add-on 15 days before your usual billing date, then you pay roughly about 50% of the advertised cost. Please could anyone confirm if this is still the case? Thanks
27-08-2018 08:10 PM
Hi Chris. I’m going to Spain, but my holiday coincides with my contract month end so I’m thinking I might need to buy additional data whilst I’m away. So I was thinking of buying (say) 5gb thinking that it would just carry over if I didn’t use it all.
27-08-2018 08:15 PM
@davemakins Only buy what you need or you’ll lose it on next billing cycle.
This what it says when you click “The import stuff” tab
27-08-2018 08:34 PM
Ok. Thanks Chris. Seems a bit unfair - but then again when have mobile companies ever let morals get in the way of making a profit ? 😉 I see some other providers are starting to offer rollover data, perhaps EE will catch up eventually !
27-08-2018 10:58 PM
They have with PAYG, just not on contract.
28-08-2018 08:09 AM
Please make sure that your phone is set up for international calling and roaming through your My EE account or by texting ROAMING to 150.
Hope you get the add-on you're looking for and have a fantastic time in Spain. 🙂