01-01-2018 03:34 PM
Hi i have recieved to text one of viddigo and the other gamesloaded mobile they both say i will be charged 3 pound and 4.50 a week.I have not signed up for these and am worried what I will be charged texting stop?
I have tried se
veral times and text help to EE with no look of getting though.Could someone help me please thanks
01-01-2018 03:42 PM
What nos. are the texts from?
These will be reversed-charged texts from Premium Rate nos. you may have inadvertently subscribed to via Web or TV. EE are not obliged to refund you but you may complain to the Premium rate regulator Phone-paid Services Authority or the firm itself. You can check out those nos. yourself on that site.
You could try texting STOP to the number, but it may cost and may not work.
You should also ask EE to block Premium Rate numbers so this doesn't happen in future.
01-01-2018 04:19 PM
by SteveS60 a week ago