by rayguy
Visitor

I've lost my s5 can it be 're traced?

Hi, can anyone assist, I've lost my s5 is it possible to trace it?

 

1 SOLUTION

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by
EE Community Support Team
Solution

Re: I've lost my s5 can it be 're traced?

Good Morning @rayguy.

 

Welcome to the community.

 

I'm aware that Samsung have a Find My Mobile tool which you can use as long as you're signed into your Samsung account on the phone.

 

If you haven't done so already, I'd recommend contacting our customer service team to get the phone and SIM blocked.

 

Jon

1 REPLY 1
by
EE Community Support Team
Solution

Re: I've lost my s5 can it be 're traced?

Good Morning @rayguy.

 

Welcome to the community.

 

I'm aware that Samsung have a Find My Mobile tool which you can use as long as you're signed into your Samsung account on the phone.

 

If you haven't done so already, I'd recommend contacting our customer service team to get the phone and SIM blocked.

 

Jon

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