by Sarah_Warriner1 Contributor
Contributor

I've just upgraded to an S9 and can't receive any texts on there?

I've just upgraded to an S9 and can't receive any texts on there? I used to have an iPhone if this helps?

1 SOLUTION

Accepted Solutions
by Brilliant Contributor
Brilliant Contributor
Solution

Re: I've just upgraded to an S9 and can't receive any texts on there?

Did you turn iMessage off on your iPhone before swapping?


BrendonH (Android Expert) Samsung Galaxy S10+ (Pie 9.0)
If I have helped please click the THUMB/SOLUTION buttons below
3 REPLIES 3
by Brilliant Contributor
Brilliant Contributor
Solution

Re: I've just upgraded to an S9 and can't receive any texts on there?

Did you turn iMessage off on your iPhone before swapping?


BrendonH (Android Expert) Samsung Galaxy S10+ (Pie 9.0)
If I have helped please click the THUMB/SOLUTION buttons below
by Sarah_Warriner1 Contributor
Contributor

Re: I've just upgraded to an S9 and can't receive any texts on there?

Actually no I didn't, I'll give that a go now. Thanks!

by
EE Employee

Re: I've just upgraded to an S9 and can't receive any texts on there?

Hi @Sarah_Warriner1 and welcome to the community.

 

Please also see the deregister iMessage help guide as this may assist.

 

Many thanks,

 

Lee

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