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I've just added 5GB of data on to my plan & my allowances are showing as 10Gb?!!

Vix29
Visitor

‎11-08-2019 08:51 AM

I've just added on" 5GB of data to .y plan & it's showing as 10GB on my allowances??

0 Helpful
3 REPLIES 3
Northerner
Grand Master
Grand Master

‎11-08-2019 09:05 AM

Hi @Vix29 

 

Did you have 5GB already in your allowance?

 

Try texting BA to 150, what does that say?

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.
0 Helpful
Holly65
Visitor

‎08-04-2022 01:00 PM

I have a new Samsung Galaxy S22, I want to add about 5GB to my plan. How do you do it?

0 Helpful
Chris_B
Grand Master
Grand Master
In response to Holly65

‎08-04-2022 01:19 PM

@Holly65  You can add a recurring add on from HERE I’d you ever want to stop this you just need to text the command work.    Or you can call customer services and request to move up to the next tariff that will give you an extra 5Gb of data.   This will probably be cheaper.     You might even see from within that link you be given an offer.