by HJPE
Visitor

I've been charged by Symoby GMBH 7.50 for texts, how do I get it refunded?

I've had these charges put on my bill and I know I wouldn't have been even up when 1 of the texts was sent. How to I get them to cancel these charges? Can anybody help? 

2 REPLIES 2
by
EE Community Support Team

Re: I've been charged by Symoby GMBH 7.50 for texts, how do I get it refunded?

Hi @HJPE,

 

Welcome to the EE Community. Smiley Happy

 

To cancel this service, reply with STOP to the number you received the text from.

 

Find out more about charge to mobile >

 

Thanks

 

James

by Grand Master
Grand Master

Re: I've been charged by Symoby GMBH 7.50 for texts, how do I get it refunded?

What no. were these texts from?

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