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11-08-2018 09:41 PM
11-08-2018 09:43 PM
I upgraded yesterday and was expecting the new phone today, no show, tracking not working, who do I contact
11-08-2018 09:55 PM
Hi @Douglasr
You will need to call CS tomorrow, when they are open.
Thanks
12-08-2018 11:05 AM
Hi @Douglasr,
Welcome to the EE Community.
Did you upgrade online? If you did, have you received a confirmation email?
Thanks
James
12-08-2018 06:26 PM
Because EE is crap been trying to upgrade for 2 weeks easier to go to carphone warehouse better deals
12-08-2018 06:29 PM
I called ee today, phone not left yet, so cancelled went to carphone warehouse got it sorted in 10 min phone on way, result
12-08-2018 06:31 PM
went through carphone ware house on line and chat sorted in 10 min so easy compared to ee, it took me nearly an hour on Fri then phone never left ware houseI
12-08-2018 06:44 PM
Well done that's what I am doing it takes less time ⌚ and you get what you want
12-08-2018 06:46 PM
Plus a better Deal than EE
12-08-2018 06:55 PM
Yes I also got better deal