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I upgraded yesterday, was expecting phone today, no show, tracking not working

Douglasr
Investigator
Investigator
 
9 REPLIES 9
Douglasr
Investigator
Investigator

I upgraded yesterday and was expecting the new phone today, no show, tracking not working, who do I contact

Hi @Douglasr

 

You will need to call CS tomorrow, when they are open. 

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.
James_B
EE Community Support Team

Hi @Douglasr,

 

Welcome to the EE Community.

 

Did you upgrade online? If you did, have you received a confirmation email?

 

Thanks

 

James​​​​​​​

Because EE is crap been trying to upgrade for 2 weeks easier to go to carphone warehouse better deals 

I called ee today, phone not left yet, so cancelled went to carphone warehouse got it sorted in 10 min phone on way, result 

went through carphone ware house on line and chat sorted in 10 min so easy compared to ee, it took me nearly an hour on Fri then phone never left ware houseI 

Well done that's what I am doing it takes less time and you get what you want 

Plus a better Deal than EE

Yes I also got better deal