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by Helen23 Investigator
Investigator

I phone contact & hear it ring once then hear line busy tone, what does it mean

 
1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: I phone contact & hear it ring once then hear line busy tone, what does

@Helen23  can you please explain in more detail.    Who’s iPhone contract. Yours?    

9 REPLIES 9
by Grand Master
Grand Master
Solution

Re: I phone contact & hear it ring once then hear line busy tone, what does

@Helen23  can you please explain in more detail.    Who’s iPhone contract. Yours?    

by Helen23 Investigator
Investigator

Re: I phone contact & hear it ring once then hear line busy tone, what does

When I try to phone someone, as soon as it connects, I hear it ring once & then hear the line busy tone. If that someone is on the phone, I usually get the line busy tone immediately or go straight to their voicemail. 

Any insight or suggestions would be much appreciated. Thank you. 

by Grand Master
Grand Master

Re: I phone contact & hear it ring once then hear line busy tone, what does

@Helen23  Is this all calls to any or is it one particula person. 

by Helen23 Investigator
Investigator

Re: I phone contact & hear it ring once then hear line busy tone, what does

It's to one particular person. 

by Grand Master
Grand Master

Re: I phone contact & hear it ring once then hear line busy tone, what does

@Helen23  It sounds like thay are cutting your call short. 

by eleiyas Established Contributor
Established Contributor

Re: I phone contact & hear it ring once then hear line busy tone, what does

@Helen23 as @Chris_B has pointed out, if this issue arises ony when calling one particular contact, then they have either blocked your number or are denying your calls.

 

 

by Expert Contributor
Expert Contributor

Re: I phone contact & hear it ring once then hear line busy tone, what does

There's a lot a third option. The call may be diverted to a line that's busy. 

by Helen23 Investigator
Investigator

Re: I phone contact & hear it ring once then hear line busy tone, what does

I wondered whether that might be the case, but as the line rings once & then I hear engaged tone before the line disconnects I found it puzzling. I assumed that if someone blocks you, your call goes straight to voicemail. 

by
EE Community Support Team

Re: I phone contact & hear it ring once then hear line busy tone, what does

Good Morning @Helen23.

 

Welcome to the community.

 

If someone is denying the call, it may ring once or even a few times before disconnecting.

 

Your call would be unlikely to reach voicemail if you've been blocked, a busy tone is more likely.

 

Jon

 

 

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