by georgeallenrfc
Visitor

I need a pac code, had it but lost it

Ee are being terribly evasive, requested a pac code to be resent but no help.

 

2 REPLIES 2
by Grand Master
Grand Master

Re: I need a pac code, had it but lost it

@georgeallenrfc  You need to speak with customer services about this you should get it there and then or by text message within 2 hours as this is the rules set by Ofcom.   Any outstanding fees also need to be paid. 

by
EE Community Support Team

Re: I need a pac code, had it but lost it

Hi @georgeallenrfc

 

Welcome to the community. 

 

We don't have access to your account here in the forum.

 

The retentions/disconnections team are in and working today. I recommend giving them a call through customer services.

 

I'm sure they'll be able to sort this out for you.

 

Chris

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