by Dariosandison
Visitor

I need EE to send me a proof of sale document for my new s10+

I did not receive a proof of sale document when I pre ordered my new Samsung galaxy s10+ as part of an upgrade. How do I retrieve this document so I can upload it to the Samsung members website to claim my free Samsung ear buds?

3 REPLIES 3
by Brilliant Contributor
Brilliant Contributor

Re: I need EE to send me a proof of sale document for my new s10+

Ring EE and ask them to send you this.


BrendonH (Android Expert) Samsung Galaxy S10+ (Pie 9.0)
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by Profile closed
Not applicable

Re: I need EE to send me a proof of sale document for my new s10+


@Dariosandison wrote:

I did not receive a proof of sale document when I pre ordered my new Samsung galaxy s10+ as part of an upgrade. How do I retrieve this document so I can upload it to the Samsung members website to claim my free Samsung ear buds?


Wasnt there a depsatch note inside the packaging of the parcel? This is accepted as proof of purchase

by
EE Community Team

Re: I need EE to send me a proof of sale document for my new s10+

Hi @Dariosandison,

 

Welcome to the community 🙂

 

Our mobile care team will be able to resend your proof of purchase so you can claim your Samsung ear buds.

 

Alex 🙂

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