by MarionDandy
New Member

I'm unable to access wi find on my phone at home

 
2 REPLIES 2
by
EE Employee

Re: I'm unable to access wi find on my phone at home

Hi and welcome to the Community @MarionDandy

 

So I can try and assist, can you let me know the following:

 

  • Have you reset your broadband router? (pulling plug out and popping it back in)
  • What type of device is it that you are using?
  • If the router appearing in your list of found locations.

Many thanks

 

Lee

by Grand Master
Grand Master

Re: I'm unable to access wi find on my phone at home

Tell your phone to Forget the router's SSID & try again.

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To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

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