by Davideddz01
Explorer

I just ant to get in touch with EE as my phone charger port melted last night.

My charger port melted last night. Now I can’t charge my phone and I want a free 2 month early upgrade on a very good deal. I’ve been with EE for a long time now. And so would like some form of customer retention attention on this one or I’m planning to leave. 

2 REPLIES 2
by Grand Master
Grand Master

Re: I just ant to get in touch with EE as my phone charger port melted last nigh

Hi @Davideddz01

 

You will need to speak to CS/Sales about upgradings, but you can normally do this via EE or a third party company such as Carphone warehouse.

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by
EE Community Support Team

Re: I just ant to get in touch with EE as my phone charger port melted last nigh

Hi @Davideddz01

 

Welcome to the community, I'm sorry to hear about your phone.

 

Our customer service team will do their best to help you.

 

I recommend getting in touch with them as soon as possible.

 

Please let us know what happens.

 

Chris

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