by Sam69
New Member

I have lost my phone can I have a new one

I have lost my phone how do I go about getting a new one 

3 REPLIES 3
by Brilliant Contributor
Brilliant Contributor

Re: I have lost my phone can I have a new one

If you have insurance you ring them to claim.

 

If you dont have insurance you buy a new one.


BrendonH (Android Expert) Samsung Galaxy S10+ (Pie 9.0)
If I have helped please click the THUMB/SOLUTION buttons below
by Grand Master
Grand Master

Re: I have lost my phone can I have a new one

@Sam69   just to add you still have to pay the contract even if you don’t get a new phone 

by
EE Community Support Team

Re: I have lost my phone can I have a new one

Hi @Sam69.

 

Welcome to the community.

 

I'm sorry to hear you have lost your phone, what phone is it? It may have a tracking facility.

 

Do you know if you've got insurance?

 

Jon

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