01-10-2017 12:29 PM
I have been trying to report my phone since 6.30am as stolen but was cut off after 2 hours and now can't get through. I thought it was 24 hrs 7 days a week cover
01-10-2017 12:40 PM
It seems there maybe some issue with EE systems from the number of posts. I'm sure EE are working to fix the issue.
01-10-2017 12:54 PM
Hi @Emmat1 and welcome to the community.
We're currently only able to take a limited number calls due to an internal error.
Our teams are currently working on restoring this to full service.
Sorry for any inconvenience caused, and please try again later.
01-10-2017 12:59 PM
Will I be charged for any calls given that I have been trying and there should be records of this.