by ritalwong
Visitor

I have a P20 Pro, the sms messages sound stopped working as well as the Badges (

Hi There,

 

I have a new P20 Pro, the notification sound all of a sudden stop working.  Also, the Badger ( Display a dot in top right corner of app icon) not working. When a new message comes in, I do not receive the sound or a dot.  There was a system update a couple of weeks ago I believe,  not sure if that's the reason or not.  Any help is appreciated, and thanks in advance.

 

Rita

1 REPLY
by
EE Community Support Team

Re: I have a P20 Pro, the sms messages sound stopped working as well as the Badg

Good Morning @ritalwong.

 

Welcome to the community.

 

Is it just SMS messages you're not getting notifications for?

 

Did you download the latest software?

 

When did this first occur?

 

Speak soon, Katie Smiley Happy

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