by Aldo222 Investigator
Investigator

I have 20gb data allowance can l use the all of the 20gb in the eu

Can l use all of my 20gb in the eu

4 REPLIES 4
by Profile closed
Not applicable

Re: I have 20gb data allowance can l use the all of the 20gb in the eu

No sorry, the maximum you can use whilst abroad is 15Gb per month.  It's mentioned in the price plan guides found here.

by Ace Contributor
Ace Contributor

Re: I have 20gb data allowance can l use the all of the 20gb in the eu

by Profile closed
Not applicable

Re: I have 20gb data allowance can l use the all of the 20gb in the eu

Anything used over 15Gb whilst roaming is now chargable as well:

 

Fair use amount

If your domestic data allowance is greater than 15GB, a fair usage policy of 15GB whilst roaming in our Europe Zone will apply (i.e. you can use up to 15GB from your allowance while roaming). Onceyou’ve used your fair use policy amount when roaming, we will notify you and surcharges will apply to continue using data when roaming in our Europe Zone.

The surcharges, of £0.0060 per MB, will last until you use up the remainder of your domestic data allowance, return to the UK, or until your next bill date (whichever is earlier). Note whilst the charge displayed above is per MB, EE charge on a per KB basis (i.e. 1KB = £0.0000060 or 0.00060p).

by Aldo222 Investigator
Investigator

Re: I have 20gb data allowance can l use the all of the 20gb in the eu

Thanks questions answered

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